Car Winching & Ditch Recovery 24/7

A professional is usually on site within 15–60 minutes.

In many cases, car winching or ditch recovery may be covered by your insurance – we’ll check before you order!

If your car lets you down, Tieapu24 comes to the rescue!

A drawing showing a tow truck on the road with a yellow passenger car on its flatbed.

Winching helps when your vehicle is stuck

Winching is a safe way to recover a vehicle when it is stuck in snow, a ditch, soft ground, or trapped in a difficult location. The goal is to recover the vehicle in a controlled way and prevent additional damage to both the vehicle and the surroundings.

Explore our services

Our services

See our service area

Service area

Most common situations where winching helps

Typical situations where winching is needed:

The vehicle is stuck in snow
Run-off-road incident / the car has slid into a ditch
The vehicle is stuck in soft ground, mud, or gravel
The car cannot move safely on a slope or a slippery driveway
The vehicle is in a difficult position or location where trying on your own may make things worse

Important practical advice: if the wheels are just spinning, the car is sinking deeper, or the situation feels uncertain, stop trying early and call us. This reduces the risk of additional damage and makes recovery easier.

If the vehicle has been damaged and it’s not safe to continue driving after recovery, the best option is to order towing service or non-drivable vehicle towing.

What we do on-site

Winching / ditch recovery may include, for example:

Controlled recovery using a winch (from snow, ditch, soft ground)
Situation assessment before pulling: safest direction and attachment points
Moving the vehicle to the road or a safe location after recovery
Next-step solution depending on the situation (e.g., towing to a repair shop) if driving is not safe

Note: It is not always possible to continue the trip after winching. For example, if the underbody or steering has been damaged in a run-off-road incident, we will tow the vehicle to a repair shop or another agreed location.

Stay safe while waiting for winching assistance

Use hazard lights and prioritise your own safety first.
Call the emergency number if the situation requires first aid or authorities
If you have a reflective vest, put it on before exiting the vehicle
Place a warning triangle if it is safe to do so
Move to a safe place, call us and share your location – we’ll head out immediately
Avoid standing on the roadway

What happens when you order winching?

You call our 24/7 hotline and briefly describe the situation (your location and where the car is stuck / whether it’s a run-off-road case).
We give you an estimated arrival time and a price estimate before you order.
At the same time, we check whether your insurance covers the situation (according to policy terms).
The nearest available unit is dispatched.
We perform the recovery in a controlled way and guide you to the next step if driving is not safe.

How quickly does winching assistance arrive?

Typical tow truck arrival time is 15–60 minutes. Timing depends on location, traffic, weather, and the nature of the job. You will always get a realistic estimate during the call.

How much does winching cost – and will insurance cover it?

The price depends on, for example:

location and travel distance
job duration and difficulty
time of day (day / night / holidays)
You’ll receive a price estimate in advance before ordering.

In many cases, winching or ditch recovery may be included in your vehicle insurance (comprehensive or partial comprehensive). We check coverage before ordering, and when policy terms are met, billing can be handled directly with the insurance company according to the policy terms.

We serve customers of all insurance companies – including If, OP Pohjola, LähiTapiola, POP Insurance, Fennia and Turva (and others according to policy terms).

Why choose Tieapu24 for winching?

24/7 emergency service – help on the way with one call
Fast arrival – usually 15–60 minutes
Clear price estimate before ordering
Part of the Viking network – consistent practices and support in demanding situations

We check your insurance coverage before ordering
Controlled approach – focused on preventing additional damage
Modern equipment and skilled professionals
Your own driver, no broker – the job is handled by Tieapu24’s professional driver

Frequently Asked Questions – Winching & Ditch Recovery

1How quickly will the tow truck arrive?

Typically within 15–60 minutes. You’ll get an estimate during the call.

2Can I get the price in advance?

Yes. You’ll receive a price estimate before the order is confirmed.

3Can winching damage the car?

Recovery is done in a controlled way with safety first. Risks are reduced when the pull is properly planned and attachment points are used correctly – that’s why we recommend a professional.

4What should I do before help arrives?

Prioritise safety, use hazard lights, and move to a safe place. Avoid repeated attempts if the wheels are only spinning.

5What if the car was damaged in the run-off-road incident?

If driving is not safe, we’ll guide you to the next step – often towing to a repair shop or accident towing, depending on the situation.

6Who will handle the job?

A Tieapu24 professional driver. We are not a broker.

What our customers say

Roadside assistance and towing service on site in minutes

Call us