Collision Towing – Towing for Non-Drivable Cars

A professional is usually on site within 15–60 minutes.

In many cases, insurance covers towing – we’ll check it for you.

If your car lets you down, Tieapu24 comes to the rescue!

Collision towing is the safest solution when your car isn’t roadworthy

Collision towing (or towing a non-drivable vehicle) means moving the vehicle when it has been damaged, is not roadworthy, or it’s no longer safe to drive.

The goal is to handle the situation safely and in a controlled way: move the car away from a dangerous spot and deliver it to an agreed destination – typically a repair shop.

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Most common situations where towing is the right choice

Towing is the smartest option especially when:

Your car has collision damage or is otherwise not roadworthy

  • Parts are hanging loose / there’s a risk of parts coming off, or the tire/suspension is damaged
  • The car is stuck in a dangerous location (e.g., shoulder, intersection, on/off ramp)
  • The car can still move, but driving may cause further damage or create a hazard
  • Vandalism or theft has occurred and the car needs to be moved to a repair shop or a depot

If you’re unsure whether it’s safe to drive, call us. Briefly describe your situation and we’ll advise you on the best next step.

What we handle and how the process works in practice

Collision towing may include, for example:

  • Situation assessment: is it safe to drive, or is towing the right option?
  • Moving the vehicle away from a dangerous location
  • Towing a non-drivable car to a repair shop or an agreed destination
  • A short “safety move” to a safer spot before a longer tow if the location is high-risk

Electric or hybrid after a crash: If the vehicle is fully electric or a hybrid and it has damage or is in a fault state, we proceed with extra care and, if needed, guide you to an EV-specific solution.

Staying safe while waiting for the tow truck

  1. Use hazard lights and prioritize your safety first.
  2. Call the emergency number if first aid or authorities are needed
  3. If you have a reflective vest, put it on before exiting the car
  4. Place a warning triangle if it’s safe to do so
  5. Move to a safe spot, call us and share your location – we’ll dispatch immediately
  6. Avoid standing on the roadway

How quickly will the tow arrive?

Typical arrival time is 15–60 minutes. Timing depends on your location, traffic, weather, and the nature of the job. If congestion or weather affects ETA, we’ll tell you right away on the phone.

What happens when you order post-accident towing?

  1. You call our 24/7 hotline and briefly explain what happened (location + situation).
  2. You receive an estimated arrival time and a price estimate before the order is confirmed.
  3. We help check whether your insurance covers towing (according to policy terms). Insurers often advise ordering towing via their own emergency service, so it’s best to verify coverage and the correct ordering process right away.
  4. The nearest available unit is dispatched.
  5. We handle the transfer safely and deliver the car to the agreed destination.

How much does towing cost – and will insurance cover it?

Towing prices depend on, for example:

  • vehicle type and size
  • location and towing distance
  • job complexity (e.g., difficult access, traffic safety arrangements)
  • time of day (day / night / holidays)
    You’ll get a price estimate in advance.

In many cases, towing is covered by comprehensive or partial comprehensive insurance. We check coverage when you place the order, and when policy terms are met, billing can be handled according to your insurance conditions.

We serve customers of all insurance companies – including If, OP Pohjola, LähiTapiola, POP Insurance, Fennia and Turva (and others according to policy terms).

Why choose Tieapu24 collision towing?

  • 24/7 emergency service – help on the way with one call
  • Fast arrival – usually 15–60 minutes
  • Clear price estimate before confirming the order
  • Part of the Viking network – consistent practices and support for demanding situations
  • We check your insurance coverage before you order
  • Controlled approach – focused on preventing additional damage
  • Modern equipment and skilled professionals
  • Our own driver, no broker – the job is handled by Tieapu24’s professional driver

Frequently Asked Questions – Collision / Non-Drivable Car Towing

1How quickly will the tow truck arrive?
Typically within 15–60 minutes. You’ll get an estimate during the call.
2Can I get the price in advance?
Yes. You’ll receive a price estimate before the order is confirmed.
3Will insurance cover towing?
Often yes, but it depends on your policy and the situation. We check coverage before you order, according to policy terms.
4Can I drive the car to the repair shop if it still moves?
If driving could cause further damage or create a hazard, we recommend towing. Tell us the symptoms/damage and we’ll advise the best option.
5What if the car is in a dangerous location?
Tell us your location and what’s happening. We’ll guide you to stay safe and will move the vehicle in a controlled way.
6Who will handle the job?
A Tieapu24 professional driver. We are not a broker.

What our customers say

Roadside assistance and towing service on site in minutes

Contact us and tell us about your problem – we will help you quickly and professionally.