What happens when I call the towing service?

The call is free and does not obligate you to order anything. We calmly go through your situation, explain what will happen next, and give you an estimate before any decisions are made.

How does the towing service order proceed?

On the call we go through what has happened and where your vehicle is located, give an estimated arrival time for the tow truck, and, if needed, check what your insurance covers. You’ll have a clear picture of the situation already during the call.

Do I have to handle the insurance claim myself?

Most of the time, no. We serve customers of all insurance companies and help you find out whether towing or roadside assistance is covered by your insurance.

Can you help on the spot without towing the car?

Yes. We always try to fix the problem on the spot first, if it is safe and possible to do so. Many issues, such as a dead battery or a punctured tyre, can be resolved roadside. We don’t tow unnecessarily if the problem can be solved in another way.

Who comes to help when I order a tow?

Every call-out is handled by a professional Tieapu24 tow truck driver who knows the Loviisa area. We are not a broker service – we always carry out all towing and roadside assistance work ourselves with our own staff and vehicles.

Towing Service in Loviisa– Fast Help 24/7

A professional usually arrives on site within 15–60 minutes in the Loviisa and Eastern Uusimaa area.

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In many cases, towing and roadside assistance are covered by your insurance – we’ll help you check it.

If your car lets you down, Tieapu24 comes to the rescue!

A drawing showing a tow truck on the road with a yellow passenger car on its flatbed.

Local roadside assistance and towing in Loviisa 24/7

In Loviisa, driving is largely focused on main roads, travel between local population centres, coastal areas and traffic on the E18 motorway. A vehicle fault, flat tyre or accident can interrupt your journey unexpectedly on a long stretch of road, a cottage road, at home or in an area where getting help to the scene requires good local knowledge.

Tieapu24 provides reliable roadside assistance and towing services in Loviisa around the clock. We help with sudden breakdowns, accidents, starting problems, flat tyres and other situations that interrupt your journey throughout the Loviisa area.

Not every situation requires towing. If the problem can be resolved safely on site, we aim to help without unnecessary vehicle transport. If the vehicle cannot be driven safely, we arrange towing to a repair shop, home or another agreed location.

In many cases, roadside assistance and towing are covered by the vehicle’s insurance. The service is handled in accordance with the insurance terms, and we help check the scope of your insurance cover already when you place the order.

Towing and roadside assistance for every situation

In Loviisa we offer comprehensive towing and roadside assistance services for all the most common situations. Every job is assessed case by case so we can choose the safest and most sensible solution. Not every incident requires towing – in many cases we can fix the problem on the spot, so you can continue your journey faster.

Our towing and roadside services

Car door unlocking
Non-urgent vehicle transport and relocation
Fuel delivery
Towing an electric vehicle to a charging station
Recovery of stuck or off-road vehicles (ditches, soft ground, etc.)
First assessment of engine or technical faults when possible

We provide 24/7 towing and roadside assistance, including weekends and public holidays.

Jump-start assistance in Loviisa

If your car battery has gone flat at home, at work, at a cottage or in a car park, we can help get the vehicle started.

Flat tyre assistance in Loviisa

We help with tyre changes, temporary solutions or moving the vehicle to a safe location.

a tow truck with a passenger car on its flatbed

Car towing in Loviisa

When the vehicle cannot be driven safely, we tow it as needed to a repair shop, home, service station or another agreed location.

Winching in Loviisa

In the Loviisa area, assistance may also be needed if a car has slid into a ditch, become stuck on soft ground, on a cottage road or in another difficult location.

Our service area in Loviisa – fast help where you need it

We provide roadside assistance and towing across the whole Loviisa area, including:

Antinkylä
Haddom
Isnäs
Liljendal
Koskenkylä
Kuggom
Tesjoki

Pernaja
Ruostinpyhtää
Rauhala
Sarvilahti
Sävträsk
Valko
Vanhakylä

We also operate in the surrounding areas of Loviisa and on main traffic routes, such as the E18 motorway. If you are not sure whether your location is within our service area, contact us — we will check the situation quickly.

How quickly does the towing service arrive in Loviisa?

The typical arrival time for a tow truck in Loviisa is 15–60 minutes. The exact time depends on your location, traffic conditions and the nature of the job. We always give a realistic arrival estimate over the phone.

We always provide a realistic estimate already over the phone. If you are on the E18, on a cottage road or outside a built-up area, the most accurate location possible helps us reach you as smoothly as possible.

How to get help in Loviisa

Call Tieapu24
Tell us where you are: the address, road section, junction, car park or navigation location.
Tell us what happened: the car will not start, a tyre has burst, the car is in a ditch, the key has been locked inside the vehicle or it is not safe to continue driving.
You will receive an estimate of the situation, the price and the arrival of assistance.
If needed, we will check whether the service may be covered by your insurance.

Calling does not commit you to placing an order. We will go through the situation calmly and explain the best way to handle it.

How much does towing or roadside assistance cost in Loviisa?

The price of towing in Loviisa depends on your vehicle, your location and how demanding the situation is. In many cases, towing and roadside assistance are covered by comprehensive or partial comprehensive insurance. We help you find out whether towing is covered by your policy. You’ll also get a clear price estimate from us in advance before you confirm the order.

We serve customers of all insurance companies. When the terms of your policy are met, we can invoice the insurance company directly according to their conditions. We work with customers insured by If, OP, LähiTapiola, POP Vakuutus, Fennia, Turva and many other insurers, strictly following their policy terms. This saves you time and effort – and helps you get back on the road as quickly as possible.

If you’re unsure whether your insurance covers towing or roadside assistance, we’ll check it together with you before the service is ordered.

For a more detailed quote, please contact us by phone or submit a quote request online.

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Why call Tieapu24 in Loviisa?

Fast arrival time – usually 15–60 minutes
Experienced drivers and modern tow trucks
We tow all vehicles, from mopeds to motorhomes

We help you check whether your insurance covers towing
Local: we work in Loviisa every day
You always get a clear price before any work begins

Special characteristics of the Loviisa area

In Loviisa, towing and roadside assistance jobs often take place on main roads, in coastal areas, on road sections between local centres and in sparsely populated areas. The situation can be different from a dense urban environment: the location may be more remote, traffic may be lighter and the nearest safe stopping place may be farther away.

That is why local knowledge is important. Our drivers know the Loviisa road network, E18 connections, population centres, village areas and the typical situations where motorists need help quickly.

We work with the insurance policies of various insurance companies on a daily basis, making the process as straightforward as possible for you.

Frequently asked questions – Towing service Loviisa

1What happens when I call a towing service?

We go through the situation calmly, ask for your location and the condition of the vehicle, explain how the matter will proceed and provide an estimate before anything is decided. The call does not commit you to placing an order.

2How does the order proceed when I call a towing service?

During the call, we go through the situation and location, provide an estimate for the arrival of assistance and, if necessary, check the scope of your insurance cover. You will get a clear understanding of the situation already during the call.

3Can I get help on the E18 near Loviisa?

Yes. We also assist on the E18 in the Loviisa area, including its junctions, rest areas and nearby roads. Tell us your location, direction of travel and nearest identifiable landmark as accurately as possible.

4Do I have to handle compensation matters with the insurance company myself?

Usually not. We serve customers of all insurance companies and help check whether towing or roadside assistance is covered by your insurance. If the insurance terms are met, invoicing can be handled directly with the insurance company in accordance with the policy terms.

5Can you help on site without towing?

Yes. Our first aim is to resolve the problem on site if it is safe and possible to do so. For example, a flat battery, tyre problem or keys locked inside the vehicle can often be handled without towing.

6Do you also help in Loviisa’s village areas and on cottage roads?

Yes. In addition to the centre of Loviisa, we serve local population centres, village areas, cottage roads, coastal areas and main road sections depending on the situation.

7Who comes to the scene when I order towing?

The job is handled by Tieapu24’s own professional driver, who knows the Loviisa area. We are not a dispatch service — we handle our own assignments ourselves.

Tieapu24 – reliable towing service in Loviisa

Tieapu24 is a service provided by Uudenmaan Tieapu Oy. We operate as part of the Viking Hinaus network and carry out roadside assistance and towing assignments in the Loviisa area daily.

Loviisa is an especially important service area for us, as our station is located in Loviisa. We know the area’s main routes, local population centres, village roads, coastal areas and typical problem spots where motorists may need help quickly.

We are not a dispatch service — every assignment is handled by our own professional driver.

Customer experiences

Roadside assistance and towing service on site in minutes